How to Select the Right Internet Access Provider

In this technologically and connected world, you may find out that there are a myriad of choices from Internet Access Providers to choose from. As technology and competition evolves constantly, it is crucial to keep abreast with the latest trends and options. For companies, this can be an important choice because nowadays, many companies depend on internet access for communications and it could be challenging to choose which Internet provider will provide the best Internet service that is suitable for your operation.

While it is easy to browse online, how do you make sure you’re selecting the best Internet services provider? Do they have a skilled technical support team? Will they respond promptly in the event of problems when problems arise with their Internet service? These are the most important questions to ask for local Internet service. If you’re searching for the best Internet service provider, here are some important points to consider.

Step 1 – Find out who the local providers are.

It is possible to find a local internet service provider for your business or home by talking to family members, neighbours or using search engines. The most important thing is to find a trustworthy service provider. If you go online, you can browse through the local Internet provider’s website to see what type of Internet service they provide. If they are local they’re likely to have a greater number of support personnel and will likely to be better able to respond to issues if they occur much faster.

Step 2 – Determine their network Access ability.

Before choosing an Internet provider, ensure you ask about their network access capabilities. Do they provide Cable, DSL, T1, T3, Ethernet or Fiber Optic’s? Here’s a brief explanation of each.

Cable or DSL Cable or DSL: A high-speed Internet service that is accessed via telephone lines or cable. The typical cost is lower and has reasonable download speeds, it is better suited for people who are mostly downloading and can be limiting in uploading. Upload speeds and the speed at which you can send information will be limited by the type of connection used and the distance from the ISP’s POP (point where it is located). DSL is a distance-sensitive service and the further you are away from the ISP’s POP , the slower it’s DSL speeds will become. Cable and DSL are not available in every area and certain areas can have patchy speeds and performance so you should seek out recommendations from others. Cable & DSL require basic setup and usually include hardware or routers which are also available starting at $50 or more from an online computer store. Cable & DSL commonly come with an IP that is dynamic (not static) so if you require an IP that is static it is possible that you will need to purchase them. As of now, DSL & Cable do not carry guarantees so you must be cautious about the reliability and uptime.

T1 is a popular choice for USA businesses. T1 offers businesses a reliable telephone line or Internet connection. It is a dedicated connection between your company and the ISP’s nearest point of presence (point that is present) and it is not shared with any other. It provides much faster up and down speeds beginning at 1.544Mbps and can be bonded with other T1’s for more uptime with speeds up to 10Mbps or if voice 24 trunks for each T1. The main benefit of T1 is that it has an assurance of speed of upload and download through what’s called the SLA (Service Level Agreement). Equipment is typically provided, however you should confirm this since due to the faster throughput speeds, T1 requires more powerful routers and configuration and T1 routers start at upwards of $800. T1 comes with static IP’s, however some providers charge additional static IP’s. So, you need to factor this into the price of the T1 when making a choice. T1 is offered in all regions and costs can range from $250-$800+ per the monthly services on each T1 based on the circuit’s speed and geographic location.

T3: Most commonly used by USA companies. T1 offers businesses the most reliable phone line and/or Internet connection. It is a dedicated connection between your business and the ISP’s closest POP (point that is present) and is not shared by any other. It carries much faster up/down speeds that start at 1.544Mbps and is able to be linked with other T1’s for greater uptime, with speeds of up to 10Mbps or if you have 24 trunks per T1. One of the major advantages of T1 is that it has the guarantee of quality, speed of upload and download through what’s known as the SLA (Service Level Agreement). Equipment is typically provided but it is important to confirm this since due to the greater throughput speed, T1 requires more powerful routers and configurations. T1 routers run from 800-$1000. T1 is a static IP service; However, some providers charge for additional static IP’s so factor this into the price of the T1 when making a choice. T1 is accessible in all areas and costs can range from $250 to $850+ for monthly service on each T1 based on speed of the circuit and the geographic location.

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Ethernet Internet: This type of network access makes use of Ethernet LAN cards off the POP switch on the ISP’s network. These cards can speed up to 100 Mbps. The speed of the card is determined by the network type and distance from your ISP’s Ethernet equipment. The speeds for business start at 3Mbps to 100Mbps. The fastest Ethernet reaches Gbps. In speed, one Gbps is equal to 1000 Mbps. Ethernet Internet is not accessible in all areas since it requires a central office or POP in order to become Ethernet equipped. Similar to T1 & T3, Ethernet guarantees quality, upload and download performance through the SLA (Service Level Agreement) and also includes static IP’s. Providers can charge additional static IP’s and/or hardware. Check with your provider for the appropriate hardware could be costly starting from $5000 and up due to the greater speed and performance demands. Prices to purchase Ethernet Internet run from $400 per month and go up depending on the speed and the delivery method (EOC Cat5, Cat5, and Fiber) and distance to the ISP’s equipment.

Fiber Optic: This consists of glass or plastic threads used to transmit data (data). Data is transferred digitally, and has a much higher capacity for bandwidth, which is almost unlimited when comparing to metal cables. Fiber optics uses newer technology and is installed by specialists as bad connections will result in lost packets (packet loss) as well as slower speeds due to errors in installation. Fiber Optics is not accessible in every area since it requires expensive fiber installation permits, permits and other equipment. Like T1 and T3 and Ethernet, Fiber guarantees quality upload and download speeds via an SLA (Service Level Agreement) and also includes static IP’s. Providers can charge additional static IP’s and/or hardware. It is recommended to consult with your provider as the hardware as this can be extremely expensive starting at $10000+ due to the greater throughput and performance requirements. Prices for business Fiber Internet run from $100-$100 per month for monthly services and higher based on the speed, speed of carrier and distance to provider POP.

Step 3 – Check the Providers SLA’s (Service Level Agreements).

A reliable Internet Service Provider should be able to provide customers with a high degree of performance and reliability. If you’re in search of an affordable and reliable internet connection, it’s best to insist that you get an SLA and stay clear of any business which does not offer an industry standard SLA as you may be at risk of having delays in speeds and frequent outages. These day’s businesses rely greatly on online communication for productivity as well as communications for the survival of their business and downtime can cause financial loss.

Step 4 – Check to See If They Provide Online Tools.
Since more and more people are working and accessing the Internet businesses are utilizing online tools to measure the performance of their websites. Any legitimate Internet service provider will utilize the Internet to aid the customer contact the service provider and also provide 부동산 tools to help the customer get everything they can from their service. Most commonly, online tools include the monitoring of performance, web statistics, network ping systems, online ticketing systems , and many more web or network statistics.

Step 5 – Beware of Low Pricing.

Sometimes, upstart Internet service providers will offer lower pricing than your local Internet provider. Unfortunately, many of these companies have failed due to bad business policies. Keep in mind that the fact that an Internet provider advertises the cheapest rates doesn’t mean they’re offering the most value for money. Many have been scammed over short-term bargains. The victim realizes months later when their Internet service actually cost the customer more. It’s best to pick a service provider who is in operation for 5+ years, has an impressive and diverse customer base and provides competitive rates. In the end, you’ll be assured of high-quality Internet service.

Step 6 – Go through the References.

Check the Internet provider’s references prior to making the commitment. A legitimate service provider will have no problem offering their references to new customers. One step further by checking for the Better Business Bureau online to see if the company has unresolved complaints or grievances from unhappy customers. You can also do one quick Google search of the Internet company and check whether there are any customer complaints or negative reviews posted on the web.

Step 7 – Find out whether they provide professional customer Support?

Technical issues with an Internet service happen. Regardless of whether you have DSL or T1, T3, Ethernet or Fiber Optics, at some point you might need to reach out to technical support. A Internet service provider should be able to provide their customers high-quality technical support no cost. In addition, a provider should be able offer their customers free email accounts. Each Internet provider should offer their customers an expertly trained team of customer support representatives who are able to assist with the services they offer.

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